Payment Policy

We accept the main debit and credit cards — Visa, Mastercard, Maestro and American Express — as well as the Google Pay and Apple Pay wallets.

The card options above appear as the payment icons in our footer, and all these methods are offered at checkout. Every order is paid securely online at the time of purchase.

Payment is taken directly on magicbly.com through our payment provider, Stripe. When you pay by card, you enter your details on our secure checkout page and the payment is confirmed without leaving the site — there is no redirect to a separate page.

Your bank may ask you to confirm the payment with 3-D Secure (Strong Customer Authentication) — for example, a code from your banking app. This extra step helps protect you against the unauthorised use of your card.

Every payment is processed over an encrypted (SSL/TLS) connection. Card payments are handled by Stripe, a payment provider certified to PCI-DSS Level 1 — the highest level of payment-industry security.

We never see or store your full card number: your card details are sent directly to Stripe. From your payment we receive only the payment status, a transaction identifier and the payment method type, which we use to process and support your order.

The full amount you will pay — including any applicable taxes — is shown clearly, in the currency of your order, before you confirm your purchase, with no hidden or handling fees.

The total shown at checkout is the amount charged to your payment method.

Your payment method is charged when you place your order. As our products are digital, your licence is then delivered by email straight away — usually within minutes (see our Shipping Policy).

You will receive an order confirmation by email as soon as your payment is approved.

If your payment is declined, it is usually your bank protecting your account — for example, when a card detail does not match the bank's records, a limit is reached, or an online payment needs extra confirmation. Check your details and try again, or use another card or wallet.

You may briefly see one or more pending charges on your account. These are temporary authorisation holds, not completed payments; your bank releases them automatically. If you need help, contact us at support@magicbly.com with your order number.

To protect you and us, some orders go through a routine security or anti-fraud check by our payment provider. In most cases this is instant; occasionally it can delay delivery of your licence by a short time, usually a few hours.

If we ever need to confirm something about your order, we will contact you by email. We may cancel and refund an order we reasonably believe to be fraudulent.

Where a refund is due, it is always issued to the payment method used for the purchase. Refund timeframes and the cases in which a refund applies are set out in full in our Return Policy.

For any question about a payment, our team is available by email at support@magicbly.com, by phone at +1 251 373 4255, or via live chat on our website, Monday to Friday from 9:00 AM to 5:00 PM (US Mountain Time).

MagicBly LLC — 30 N Gould St, Ste R, Sheridan, WY 82801, USA. Payments on magicbly.com are processed by Stripe over a secure, encrypted connection.